Access in Ajax
Access at Casino Ajax
Casino Ajax, 7.7 km from central Pickering in a straight line, publishes no accessibility details of its own. This page lists what applies there anyway, from the operator's policy and the transit agency, and what to ask the venue by phone.
At a glance
What Casino Ajax and its operator publish, checked October 7 and 8, 2026.
- Step-free entranceNot published
Not published. Ask: 1-866-445-3939.
- Accessible hotel roomNot offered
No hotel.
- Roll-in showerNot offered
No hotel.
- Accessible shuttleNot offered
No Casino Shuttle runs here.
- Service animalsPublished
Welcome in public areas (operator policy). Checked October 8, 2026.
- Accessible theatre seatsNot offered
No show venue in the operator’s list.
50 Alexander's Crossing, Ajax, ON L1Z 2E6Directions in Google Maps
What is known
Casino Ajax, at 50 Alexander's Crossing, is open 24/7. It has 500 slot machines and electronic table games, with no live tables and no hotel. Parking is free in an outdoor lot.
Great Canadian Entertainment's AODA accessibility policy covers this casino. A guide dog or service animal may enter areas open to the public, unless another law excludes it. Staff who cannot easily identify a service animal may ask for documentation from a regulated health professional. They may not ask about the person's disability. A support person may come into all premises, subject to age restrictions, and customers may use their own assistive devices.
The nearest scheduled stops, served by PULSE 900 and overnight route N1, are Kingston Westbound @ Alexanders Crossing and Kingston Eastbound @ Alexanders Crossing. DRT says its scheduled buses meet AODA requirements, with low floors, a kneeling feature and a ramp for mobility aids. Bus Rapid Transit construction on Kingston Road can move these stops with little notice. No Casino Shuttle runs to Casino Ajax.
Questions to ask
Casino Ajax does not publish the items below, so calling 1-866-445-3939 before the visit is worth it.
3 questions. Call 1-866-445-3939.
Call: 1-866-445-3939
Before calling, note the visit date, the length and width of any mobility device, and any support person or service animal.
Plan your visit
More from official pages, checked October 10, 2026; each line links to its source. Directions in Google Maps
Ajax Downs, at the same address
- Wheelchair access
- Ajax Downs is wheelchair accessible; an elevator reaches the lower patio source
- Service dogs
- No pets at Ajax Downs; service dogs allowed source
- Children
- 19+ on the slots floor; betting at the windows from age 18; children may watch live races source
- Cash machines
- Two ATMs in the off-track betting area; wagering is cash only source
- Off-track lounge hours
- Off Track Racing Lounge inside the front doors: Sunday to Thursday 12 PM to 11 PM, Friday and Saturday 12 PM to 12 AM; betting machines 24/7 source
Food and ID
- ID at the door
- Valid originals only: driver's licence, Ontario Photo Card, passport, Secure Indian Status Card, military ID, FAC, citizenship or PR card source
Questions
Does Casino Ajax publish accessibility details?
The Casino Ajax page publishes no accessibility details of its own, as checked on October 8, 2026. Questions about step-free entrances or accessible parking spaces can go to the toll-free line, 1-866-445-3939. The casino is open 24/7.
Can a service animal come into Casino Ajax?
Yes, under the operator's accessibility policy, a guide dog or service animal may enter areas open to the public, unless another law excludes it. If staff cannot easily identify the animal, they may ask for documentation from a regulated health professional. They may not ask about the person's disability.
Is there a shuttle to Casino Ajax?
The operator's Casino Shuttle does not run to Casino Ajax. It serves only the Toronto and Pickering casinos. The nearest scheduled DRT stops are on Kingston Road.
Casino Ajax, official page . Links to official pages are not paid.